“GG Refund and Return Policy”

Effective Date: 01/2024

Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Introduction

Welcome to GoodsonsGoods.com! We value your satisfaction and want to ensure a positive experience when you shop with us. This Refund and Return Policy outlines our guidelines for returns, exchanges, and refunds. By using our website, you agree to the terms outlined below.

Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

What We Cover

1. Returns: If you are not satisfied with your purchase, you may return it within 30 days from the date of delivery. Please note that certain items (e.g., personalized products, perishables) may not be eligible for returns.
2. Exchanges: We offer exchanges for defective or damaged items. Contact our customer support team to initiate an exchange.
3. Refunds: If a return or exchange is not feasible, we will process a refund to your original payment method.

Conditions for Returns and Exchanges

• The item must be in its original condition, unused, and with all tags attached.
• Proof of purchase (order number, receipt, etc.) is required.
• Return shipping costs are the responsibility of the customer unless the return is due to our error.

How to Initiate a Return or Exchange

1. Contact our customer support team via ali@goodsonsgoods.com or 516-678-8744 within 30 days of receiving your order.
2. Provide details about the item you wish to return or exchange.
3. Our team will guide you through the process and provide instructions for returning the item.

Refund Process

1. Once we receive the returned item, we will inspect it.
2. If approved, we will process the refund within 3 days.
3. Refunds will be credited to your original payment method.

Other Exceptions

• Perishable Items: Due to their nature, perishable goods (e.g., food, flowers) are not eligible for returns.
• Digital Products: Refunds for digital products (e.g., software, e-books) are subject to specific terms. Contact our support team for details.
• Gift cards
• Downloadable software products
• Some health and personal care items

Contact Us

If you have any questions or need assistance with returns, exchanges, or refunds, please contact us at ali@alihamsgiftoutlet.com

Terms & Condition – Under Construction